system features

Features

Web User Self Care

This features management and administration of users voice mail, email address, pin &
enhanced services. User interface to allow an easy”no brainer” method of administration
of an extension

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Communicator

Communicator is a unified communications desktop application offering a soft phone,
presence panel, instant messaging, faxing, conferencing, agent call center services and
more.

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System Administration

Self administration of system users, groups, and auto attendants. Have the ability to add/edit system settings .

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Speed Dial

Speed Dial is used with the *130 Access Code. When you dial *130XX, where XX is a two digit Speed Dial Code, you will dial an extension asociated with that code.

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Speakerphone Paging

This service allows messages to be transmitted to multiple phones by dialing ‘*399’.

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Directory / BLF List

The directory is used to enter all extensions that you want as contacts and when used with a Busy Line Field enabled phone, you can select which of those extensions will be monitored by your BLF buttons on the phone.

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Speakerphone Paging

This service allows messages to be transmitted to multiple phones by dialing ‘*399’.

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Call Filters & Blocking

This service filters and blocks all incoming calls based on a set of rules. For example, calls can be filtered based on whether they are anonymous, belong to specific caller or telemarketer.

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Call Pickup

This service enables the user to pick up ringing calls of the same call group.

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Instant Recording

During a conversation, the user with this service enabled can press the activation code (*159) to instantly record the current call.

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Call Park

While on a call, the user can park the call, move to another location, and then continue to talk to the caller from that new location.

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Last Caller

The user can find out the last number that dialed his or her line.

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Caller ID

User can select to send or not to send caller ID while placing calls

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Group Hunt

Group hunt rings a number of extensions at the same time allowing any of those extensions to answer the call.

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Call Forwarding

Call forward allows users to forward incoming calls.

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